Privacy Policy | WPSoftech

Who We Are

WPSoftech is a professional web development and digital agency providing WordPress development, WooCommerce development, Shopify development, SEO, UI/UX design, and digital marketing services to clients across India and worldwide.

This Privacy Policy applies to our website at https://www.wpsoftech.com and all services offered through it. For any privacy-related queries please visit our Contact page.

What Information We Collect

We only collect information that is genuinely necessary to respond to your enquiries and provide our services. We never collect data we do not need.

A) Information You Give Us Directly

When you fill out our contact or enquiry form we collect:

Your full name
Your email address
Your phone number
Your company name or website URL (optional)
The service you are enquiring about
Your project budget and timeline (optional)
A description of your project or requirements
How you found out about us (optional)

B) Information Collected Automatically

When you browse our website we automatically collect limited technical data:

Your IP address (anonymised)
Browser type and version
Pages visited and time spent on each page
The website that referred you to us
Device type — mobile, desktop or tablet
Country-level location (not your precise location)

This data is collected through Google Analytics in anonymised form and is used solely to understand how visitors use our website so we can improve it.

How We Use Your Information

We use your information only for the purposes listed below. We do not use it for anything else without asking you first.

We use your data to:

Respond to your project enquiry or request for a quote
Send you a custom proposal relevant to your project needs
Communicate with you throughout an ongoing project
Send service updates directly related to your enquiry
Improve our website based on anonymised analytics data
Detect and prevent spam or fraudulent form submissions
Comply with legal obligations where required by law

We do NOT use your data to:

Send unsolicited marketing or promotional emails
Sell, rent, or trade your data with any third party
Share your information with advertisers
Build advertising or behavioural profiles about you
Make automated decisions that affect you

Plain English: We use your contact details to reply to you about your project. That is it. We will never spam you or sell your information to anyone.

Who We Share Your Data With

We do not sell your personal data to anyone. We share your information only with the following trusted third-party tools that are essential to running our website and business:

Service	Purpose	Data Shared
Google Analytics	Website traffic analysis	Anonymised usage data
Google reCAPTCHA	Spam and bot protection	IP address, browser data
Google Maps	Displaying office location	No personal data
Contact Form 7 / Flamingo	Form submission storage	Form fields you submit
Email Hosting Provider	Sending and receiving emails	Name, email, message
WordPress Hosting	Website infrastructure	IP address, server logs

All third-party services we use are required by their own privacy policies and applicable law to handle your data securely and only for the specified purpose.

Data Security

We take reasonable and practical steps to protect your personal data from unauthorised access, loss, misuse, or disclosure. Our security measures include:

SSL/TLS encryption across all pages (HTTPS)
Password-protected and two-factor authenticated admin access
Regular WordPress core, theme and plugin updates
Web application firewall protection
Automated daily offsite backups
Malware scanning and intrusion detection
Restricted staff access — only those who need it can access data
No storage of payment card or banking information on our systems

While we implement strong security measures no method of data transmission over the internet can be guaranteed 100% secure. If you have any concerns please get in touch via our Contact page.

Cookies

Our website uses cookies — small text files stored on your device when you visit. We use the following types:

Cookie Type	Purpose	Can Be Disabled?
Essential	Required for the website to function correctly	No — site will not work without them
Analytics	Google Analytics — anonymised visitor tracking	Yes — via browser settings
Preference	Remembers your settings and choices	Yes — may affect experience
Security	Spam and bot protection via reCAPTCHA	No — needed for form protection

You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect how parts of the website function. For more information visit aboutcookies.org.

Children’s Privacy

Our website and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect, store, or process personal data from anyone under the age of 18.

If you believe a child has submitted personal information through our website please contact us immediately via our Contact page and we will delete the data promptly.

Links to Other Websites

Our website may contain links to external websites including our social media profiles, partner platforms, and third-party tools. These links are provided for your convenience only.

We are not responsible for the privacy practices or content of those external websites. Each external website has its own privacy policy which we encourage you to read before sharing any personal information with them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make significant changes we will update the Last Updated date shown at the top of this page. We encourage you to check this page periodically to stay informed.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

Questions About This Policy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data we are happy to help.

Please reach out to us through our Contact page and we will respond within 2 business hours. For data deletion or access requests we will respond within 30 days as required by law.